i had returned the product after so many problems & the refund policies are pathetic, yet UM gave me refund in store credit points with 3 months of expiry & i can not use with any offers & just after a month the provided credits point got expired, & its been 3-4 day I'm trying to reach them out on emails & WhatsApp both but they didn't even bother to respond the customer, I'm HIGHLY DISAPPOINTED WITH THE UM AFTER SALES CUSTOMER SERVICES, its the 3rd time I'm facing too many problems with their customer support team, DIDN'T EXPECT THIS KIND OF BEHAVIOUR FROM URBAN MONKEY HIGHLY DISAPPOINTED!!
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