This was my most calculated purchase, where I constantly justified myself the absence of accessories with the expectations in quality of material described in the product description. I was wronged the very moment I opened the eagerly awaited package, intially expecing a box of sorts as a mere T-shirt is delivered in a box with essential packaging but instead i received my backpack in just a cover. Upon opening which it revealed a thin and flimsy-materialed bag that housed a few straps and an undesirable cushioning on the shoulder straps. This does a complete injustice to the backpack, which is marketed toward hustlers, as comfort — something that should be the top priority — is compromised. This is a mass-produced backpack which, in my opinion, means that this blunder is not only for the particular product I received. I respect the brand to the core - for its contributions to the society and enrichment of various artists within and oustide the company. But this experience has somewhat disturbed the trust I instilled in this brand, for which I was always a die-hard fan and sought it closely to heart. I hope this is taken into consideration and necessary amends are made, 'hope' because even the customer service team won't respond to my queries regarding this most awaited purchase of mine, which arrived in the unimaginable and inexcusable packaging.
This was my most calculated purchase, where I constantly justified myself the absence of accessories with the expectations in quality of material described in the product description. I was wronged the very moment I opened the eagerly awaited package, revealing a thin and flimsy-materialed bag that housed a few straps and an undesirable cushioning on the shoulder straps. This does a complete injustice to the backpack, which is marketed toward hustlers, as comfort — something that should be the top priority — is compromised. This is a mass-produced backpack which, in my opinion, means that this blunder is not only for the particular product I received. I respect the brand to the core - for its contributions to the society and enrichment of various artists within and oustide the company. But this experience has somewhat disturbed my belief instilled in this brand, for which I was always a die-hard fan. I hope this is taken into consideration and necessary amends are made, 'hope' because even the customer service team won't respond to my queries regarding this most awaited purchase of mine.